Cancellation & Refund Policy
• Orders cannot be cancelled once they have been processed or dispatched.
• For cancellation requests before processing, please contact us immediately.
Refunds (if applicable) will only be issued under the following conditions:
• Item received is defective or damaged
• Wrong item delivered
All claims must be made within 24 hours of delivery with supporting photos.
We do not accept returns or refunds for:
• Perishable items
• Customised hampers
• Change of mind
Halal Hampers Disclaimer
Our halal baby hampers are carefully curated to include products that are suitable for Muslim families. However, customers are advised to review product details or contact us for clarification if required.
Intellectual Property
All content on this website, including images, text, logos, and designs, are the property of Aurorababynkids and may not be reproduced, copied, or used without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Aurorababynkids shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Privacy
Customer information provided during purchase will be handled in accordance with our Privacy Policy. We are committed to protecting your personal data.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Singapore.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
